What is process automation?

Process automation

Flock's Process Automation feature can help you automate recurring tasks and processes— from common to custom workflows and even the most complex repetitive functions. Process automation helps your team be more productive on a daily basis by doing the work in the background… which frees you up to do more of the work you enjoy.

Process automation removes the hassle of manually processing repetitive or redundant tasks that often take up too much of your time, can cause unnecessary delays, or possibly lead to human error. Many processes you do over and over again—like employee onboarding and reimbursement claims— can be done automatically and in real time with process automation.

How to use process automation in Flock

Managing multiple manual processes or tasks can become quite cumbersome and time-consuming. Flock's Process Automation tool integrates seamlessly with Flock's messenger to give you real-time updates on the tasks you are a part of, or processes you have started.

The Process Automation module is available to all Flock PRO users. Free users can create 3 automation templates with a maximum of 5 runs each. Automating a process is made easier with pre-installed process templates and a built-in Process Designer to create new ones. Once team members start a process, they can monitor its progress and work on relevant tasks.

Here is a view walkthrough that shows how to create a process template in Flock: https://youtu.be/21s_onOeLFI

Benefits of Process Automation

  • One platform for all the processes

    Flock allows you to automate any process within your organization. The tool’s flexibility ensures that even complex workflows involving several departments (e.g., employee onboarding) can be easily designed and managed.

  • Increased productivity and faster resolution

    If you're working on a task, all requested details and communication are documented within the task. This, coupled with smart reminders, ensures increased productivity in your team and helps get work done faster.

  • No technical skills required

    As the module does not require an extensive setup, anyone can start automating tasks using Process Automation with little or no assistance from the IT team.

  • Much cheaper than existing alternatives

    The module comes free and completely integrated with Flock's messenger. Even better, using Flock Pro with Process Automation is always available at a fraction of the cost of other process automation tools on the market.

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