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September 2, 2008 - 3:56am

Importing feeds from google reader

Im trying to import my feeds from my google reader account and I hvae saved the file once I export but when I try and upload it in the feeds bar on flock I don't get all my subscriptions. What am I doing wrong?

Thanks for any help.

Jen Anderberg

September 2, 2008 - 2:03pm

Hey there,

Thanks for contacting us. I'm sorry to hear about this issue. So, just to clarify, did some of the feeds import, or none? How many of them are not importing?

Please let me know and we'll go from there.

Thanks so much,
Jen Anderberg
Community Support Lead
jen at flock dot com

Your Name

September 2, 2008 - 3:45pm

SOME of the feeds are importing... I THINK i have around 500 or so feeds? I could be VERY off on the number but there are a LOT of them. When I open the export file I can see all the subscriptions so I know they are there.

Thanks for your help!

Jen Anderberg

September 5, 2008 - 3:53pm

Thanks for getting back to me.

Do you think you could possibly email me that file? I could get the developer here, who specializes in our feed reader, to analyze it. He's not sure why this would be happening, so he requested to take a look.

If not, no worries, we'll try to investigate with this issue further.

Talk to you soon!
Jen Anderberg
Community Support Lead
jen at flock dot com