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July 17, 2008 - 11:43am

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Why is it that I keep getting a message that say JavaScript is running slow do you want to continue? How do I fix this?

Jen Anderberg

July 17, 2008 - 1:22pm

Hello,

Thank you for contacting us. A couple of quick questions: Which sites are you on when you see this? And what extensions are you running if any?

Thanks, hope to hear from you soon.

Jen Anderberg
Community Support Lead
jen at flock dot com

Jeremy McCurley

July 19, 2008 - 3:27pm

The 2 that this comes up on are www.odesk.com and www.myyearbook.com. I have Keyscrambler, ViewSourceWith, Custom Buttons, and Hyperwords. That is all. I have tried to fix it but no luck. Thanks for the help.

Jeremy McCurley

July 22, 2008 - 8:10am

I recently posted a massage about error messages saying JavaScript is unresponsive do you want to close. I get this message at 2 sites http://www.myyearbook.com, and http://www.odesk.com. I only have Keyscrambler, Custom Buttons, and Hypertext installed. Can you give me an update on how to fix this problem.

Jen Anderberg

July 22, 2008 - 9:34am

Hello,

Thanks for the details. Would you mind trying disabling all of your extensions and then seeing if the issue reproduces? Even if extensions say they're compatible with Flock or Firefox, sometimes they still hamper the functionality of the browser. Please let me know how it goes and we'll for from there.

Thanks so much,
Jen Anderberg
Community Support Lead
jen at flock dot com

Jeremy McCurley

July 22, 2008 - 1:24pm

Disabling my extensions did not work. It still comes up. It is unresponsive script. It says the page is busy or the page is not responding. Do you want to continue running script.

Jen Anderberg

July 22, 2008 - 3:12pm

Hi again,

Thanks for getting back to me and sorry to hear that. Can you possibly provide another example of a site that doesn't require membership? I can sign up to give it a try too. Do you see the same issue on other browsers such as Firefox?

Thanks for your time,
Jen Anderberg
Community Support Lead
jen at flock dot com

Jeremy McCurley

July 22, 2008 - 3:17pm

I can't think of another one that doesn't have to have a membership. The other one is www.odesk.com. You have to be a member there too. I've only seen it at these 2 sites.

Jeremy McCurley

July 22, 2008 - 3:54pm

I am getting another error message that says Shockwave has performed an illegal action and flock needs to close. This was on www.myspace.com. All these messages are happening at social networking sites it seems. Well myyearbook and myspace. The other one odesk.com is a freelance graphic design site.

Jeremy McCurley

July 23, 2008 - 10:45am

I was just wondering if you had any news on why I keep getting the error message JavaScript is unresponsive. Thanks.

Jen Anderberg

July 23, 2008 - 3:23pm

Hi Jeremy,

Thanks for letting me know. I don't have anything to report yet, but I have sent this link to our QA team in hopes of some confirmation. With their testing, we can confirm it's a bug and file/fix it! If not perhaps they will have some more suggestions for us to get this working for you!

Thanks for your patience,
Jen Anderberg
Community Support Lead
jen at flock dot com

Jeremy McCurley

July 23, 2008 - 4:14pm

Thanks for letting me know. I'd love to know what causes it. Just keep me posted.

Jen Anderberg

July 24, 2008 - 2:38pm

Hi again,

I talked to one of our QA team leads and she was hoping that we could get your My Space URL (which encounters the java script error).

Please let me know!

Thanks,
Jen Anderberg
Community Support Lead
jen at flock dot com

Jeremy McCurley

July 25, 2008 - 12:46pm

It's on www.myyearbook.com. The link is this. http://www.myyearbook.com/jeremytheartman

Jeremy McCurley

July 26, 2008 - 2:52pm

Usually the problem happens when I log on and shortly after the page loads or as the page loads. So I am not sure that the link to my page will have the problem because it happens going from page to page. Also while loading pages.

Jeremy McCurley

July 28, 2008 - 12:53pm

I was wondering if any of the tech people found out about the unresponsive JavaScript. I've tried all kinds of things to fix it. I hope somebody in Tech Support can tell me what to do.

Jen Anderberg

July 28, 2008 - 4:01pm

Hi Jeremy,

Can you possibly try this page with a clean profile and let me know how it goes? Please close Flock, rename your profile folder or move it to your desktop. Once you restart Flock with a fresh profile please let me know if the issue still persists.

Thanks,
Jen Anderberg
Community Support Lead
jen at flock dot com

Jeremy McCurley

July 29, 2008 - 10:58am

That did not work. It still does it. There has to be some reason why JavaScript isn't working right. I would think the people that developed the browser should know how to fix it. Somehow there must be a way to fix it.

patriciabacon

July 29, 2008 - 5:28pm

Hello Jeremy,

Would you mind sending me (staff-qa@flock.com) a screenshot of the unresponsive Javascript dialog up, please? Also, does it happen when you are viewing a video or photo or viewing your friends' page or your own page? If you would give me the url that can trigger this error, it would be very helpful.

Thanks,

Patricia
QA