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Feedback
Posted March 31, 2008 - 1:00pm by Dan Burkhart
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Update: Flock 1.1.1 does fix all the People sidebar issues. You should receive an automatic update to 1.1.1 shortly, or you can manually upgrade by downloading it from www.flock.com. Localized updates are slightly behind schedule because of a build server issue, but should be out in the next day or so.
Hello Folks,
We’ve become aware that some Flock users have recently been experiencing issues with their Facebook People sidebar not logging in. Even though everyone can still log into Facebook, the much loved People sidebar is not logging in as it should.
We continue to make good progress on this matter. For the broad majority of users, downloading the latest version of Flock from our homepage will provide the fix you are looking for. If you download the latest version of Flock and you are still experiencing problems with your Facebook People sidebar, we’d like to hear from you at flock-feedback2 at flock dot com.
We will be pushing out an automatic upgrade to the latest version of Flock (version 1.1.1) shortly to make sure that all those affected with this authentication problem have their lives returned to normal Flock goodness.
-Thanks for hanging in there with us
Dan Burkhart
VP of Marketing
dan at flock dot com
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Posted March 30, 2008 - 3:21pm by Dan Burkhart
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Update:This problem has been solved in Flock 1.1.1. To fix the sidebar issue please download and install Flock 1.1.1 from www.flock.com or by going to Help>Check for Updates. Thanks for your patience and help!
We've seen reports that some folks are logging into Facebook as usual, but the People sidebar in Flock isn't opening. It's as if the login to the page is working, but the additional features in Flock aren't available (specifically the People sidebar isn't recognizing the login). That's exactly what's happening: for reasons we don't yet fully understand, the Facebook API is not allowing authentication in these cases.
These symptoms don't seem to be very wide-spread, but until we've determined and fixed the API issue you might see this behavior. If you do, here's how to work around it. With the help of some Flockstars out there we've gotten a hold of Facebook accounts that exhibit this problem, and we've discovered the following work-around: in all cases we have found that clicking the 'Accounts' or the 'Privacy' link on facebook.com will "kick-start" the API authentication, and the People bar will start working again.
If you are logging into Facebook and not seeing the People sidebar as usual, please click on Privacy or Accounts on the facebook.com page. This should make API come to life and allow the authentication you need for your people to flow into the sidebar. If clicking either Accounts or Privacy on the facebook.com page doesn't return things to normal, please let us know (flock-feedback2 at flock dot com).
We will work with the fine folks over at facebook.com to get a permanent solution to this in the coming days. In the meantime, please follow the instructions above, and accept our apologies for this temporary inconvenience.
Thank you
-Dan Burkhart
VP of Marketing
dan at flock dot com
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Posted November 3, 2007 - 2:15pm by Shawn Hardin
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It is my sincere pleasure to announce the release of Flock version 1.0. The Social Web Browser is now available to download from www.flock.com. This event marks a significant milestone for our company. When I arrived at Flock one year ago, the primary goal I set for the company was to transform us from a great idea company into a world-class innovation and execution company. Since that time, the tremendous work from all across Flock’s expanding organization has demonstrated this team’s appetite and capability to do exactly that: we upgraded the underlying technology platform for Flock with version 0.8 in Q1 of this year, we enhanced significantly the dependability, discoverability and feature integration with version 0.9 in Q2, we released over two hundred bug fixes and feature enhancements with version 0.9.1 in Q3, and today we are launching the full release of Flock 1.0, with the integration of “people in the browser”, available as a free download for Mac, PC and Linux.
The 1.0 Social Web Browser incorporates all your friends across numerous popular social services (Facebook, Flickr, YouTube and Twitter). We hear from our 1.0 beta users every day that this product has changed the way they are engaging with and experiencing the Web. The most frequently used adjective describing this version of Flock is ‘addictive’. We take that as a real compliment, and a strong vote that Flock is onto something very special.
Flock 1.0 is also a platform, and you will see an expansion of the social and media services with which Flock is integrated early in the New Year, along with the formal release of our 1.0 API for developers and third parties around the world to leverage, add services and further contribute to Flock’s capabilities.
With your help, and the millions of new users we plan to serve in the year ahead, we will continue to be champions of open-standards, and strive to continually deliver unique and meaningful experiences that place the user at the center of everything, and are made possible only from within the browser. We’re incredibly excited by the launch of Flock 1.0. The Flock team is both grateful and enormously proud of the overwhelmingly positive response to our 1.0 release, and I want to personally thank all of the passionate community members and Flock users who have emailed enthusiastic notes of encouragement. Your tremendous feedback fuels our desire to push the boundaries of browser innovation. We have great ambitions to continually improve and evolve Flock, and hope that we can continue to count on your passionate engagement to help us guide our course.
I welcome your comments and feedback – either here or via email (shawn at flock.com).
Thanks,
Shawn
Blogged with Flock
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Posted September 4, 2007 - 2:45pm by Evan Hamilton
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Hey Flockstars,
You tell us a lot of things. I spend much of my day reading your posts on our forum and blog, reading your /feedback messages, checking out your personal blogs, or just chatting with you. And as much as I enjoy doing this, it's not just for fun. We're always listening to what you have to say because it's incredibly valuable. And, we're acting on this feedback whenever possible.
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From the personal blogs of the Flock crew.
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